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SLA
Availability and incident commitments
Self-serve plans are operated for high availability on a best-effort basis. Enterprise customers can add a contractual SLA, incident notice requirements, and support response commitments.
Operational target
The production API is designed for 99.9% monthly availability. Formal credits and exclusions require an Enterprise agreement.
Incident handling
Customer-impacting incidents are reflected on Status.
Enterprise add-ons
Procurement can request custom response targets, named support contacts, DPA review, and security questionnaires.
Privacy Consent
YakWare uses essential cookies to keep the service secure and signed in.
Product Analytics records coarse page, click, scroll, error, milestone, and conversion signals. Session Replay is a separate choice and additionally records a masked copy of page content and interactions; form values are masked. Replay remains disabled unless this product has explicitly enabled it.
Do Not Track or Global Privacy Control disables both. You can change either choice at any time from the Help menu.
Product Analytics records coarse page, click, scroll, error, milestone, and conversion signals. Session Replay is a separate choice and additionally records a masked copy of page content and interactions; form values are masked. Replay remains disabled unless this product has explicitly enabled it.
Do Not Track or Global Privacy Control disables both. You can change either choice at any time from the Help menu.